Warranty Policy

Every product from Kashyap Computer comes with a standard 30-day warranty unless otherwise stated on the product page.

1. What is covered

• Any hardware defect that prevents the product from functioning as advertised.
• Dead-on-arrival (DOA) items.
• Issues discovered during normal use within the warranty window.

2. What is not covered

• Physical damage caused after delivery (bent pins, cracked PCB, burnt components due to wrong installation).
• Water, fire or power-surge damage.
• Damage from unauthorised repair or modification.
• Missing serial numbers or tampered stickers.

3. Extended warranty

Certain premium listings mention a longer warranty (60 or 90 days). This is displayed on the product page and invoice.

4. Claim process

1. Open the Claim Warranty page or WhatsApp us.
2. Share the order number and a short video demonstrating the issue.
3. Our team confirms the claim and arranges free doorstep pickup.
4. After inspection, we either repair, replace or refund at our discretion.

5. Turnaround

Most claims are closed within 5–7 business days of receiving the item back.